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Services
We offer the following services that enable
any size project to start, progress and deliver, to budget and to
schedule:
- Project management
- Project audits
- Procurement support
- System design
- System development
- Quality management
- Project mentoring
- Business needs analysis
- System specification
- System verification and validation
- Tools and technology surveys
Samples of Projects include:
Project TestBed (PTB):
Development of the Project Test Bed concept for the ESA, The PTB is a
Synthetic Environment designed to provide full lifecycle support to large
scale procurement projects, such as spacecraft. The benefits of the SE
approach are improved specifications in the early stages, improved communications
across the project, consistent use of simulation and test tools and de-duplication
of effort throughout the project.
Job Management System:
Produced for a regional Electricity company, the Job
Management System is a workflow-based system for managing
customer calls, allocation of jobs and tracking of progress.
Developed using Conductor from Forte.
The 'Peruse' Study:
Prepared for DERA and the MoD, the Peruse study evaluated
the benefits of using Synthetic Environments as a fundamental
component of very large scale procurements. Included a detailed
evaluation of Return on Investment and recommendations derived
from the experiences of other large organisations.
Call Centre Development:
A complete enterprise-wide IT system for a 2,000 seat call centre
handling telephone orders, account management and financial reports.
Based on the Forte ERP suite, Headway worked together with a large SI
company, providing key analysis and delivery skills.
Web and Database Utilities:
A variety of web-based database utilities for a communications company, supporting the
on-line registration of journals, distribution of e-zines,
on-line calculators and cost models to support evidence-based medicine.
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